T&C

• Quizinc Terms and Conditions

  1. These terms and conditions govern the relationship between You (“You” or “Your”) and Vodacom Proprietary Limited and its affiliates (hereinafter “Vodacom” or “Us” or “We”) and Fanclash South Africa Pty Ltd (“Partner”) regarding Your use of the Quizinc service and related features (the “Service”) (“Terms and Conditions”). Use of the Service is also governed by the Privacy Policy which is incorporated herein by reference.

• Important provision: Acceptance of these terms and conditions

  2. Please read these terms and conditions and the Privacy Policy carefully before using the service or Submitting information through the service. By using the service or submitting information through The service, You are agreeing to these terms and conditions. If You do not agree, please do not use This service or submit any information through the service. We reserve the right, at any time, to Modify and update these terms and conditions from time to time by posting such updated terms and Conditions on the Vodacom website. Any such updates shall apply to You and Your use of the service And by continuing to use the service, You shall be deemed to have accepted such changes.

• How to subscribe or unsubscribe to the service?

  2.1 In order to subscribe the Service You must:
  2.1.1. dial USSD: *117*77#; or visit web: www.quizinc.co.za.

  2.2 You are entitled to unsubscribe from the Service at any time and for any reason by following the “cancel” prompts available within the Service menu, or by:
  2.2.1 using Vodacom self-service channels; or by calling Vodacom Customer Care: 082 135
  2.2.2 Dial *117*77# for the "Profile" section on USSD or follow this link.

  2.2.3 Dial *135*997# (Vodacom Global Opt Out)

  2.2.4 View Content Services on the My Vodacom App

  2.3 When canceling / unsubscribing from the Service, you accept that your old profile and preferences will be retained for a 6 (six) month period and for no longer than 5 years (only if necessary), in order to facilitate a convenient experience should you choose to re-subscribe at a later stage within the 6 (six) month period.

• General

  2.4 As a user of the Service, You will have the option to subscribe on a recurring basis with either scenario making You a paying user and doing so accordingly binds You to these Terms and Conditions. As a subscribed user, You will be asked to submit personal information to us. We are committed to ensuring responsible practices in the collection, use and disclosure of Your personal information in accordance with applicable law and the Privacy Policy incorporated by reference into and form a binding part of these Terms and Conditions.

  2.5. By subscribing to the Service, You agree to the following additional rules upon successful initial registration for the Service:

  2.5.1 You will be eligible to access all the content on the Service free of charge for 1 (one) day (the “Free Trial Day”). For the avoidance of doubt, You will not be eligible for another Free Trial Day if You cancel Your subscription and then re-register at a later stage.
  After the Free Trial Day, You will be charged a subscription fee of ZAR 3.00 per day (incl. VAT) (the “Fee”) for the relevant period that You remain subscribed for the Service.

  2.6 If You are a pre-paid or top-up user:
  

  2.6.1 the Fee will be deducted from Your available airtime balance depending on the subscription that You have chosen. You acknowledge that You must have enough airtime available to pay the Fee to continue to use the Service;
  if You fail to satisfy Your Fee obligation for 60 (sixty) consecutive days after the last successful Fee was collected, Vodacom may at its sole discretion suspend or terminate Your subscription to the Service;

  2.6.2 the Fee for each day of the month that You were subscribed to the Service for will be set out in Your monthly statement for payment. If You do not pay Your monthly fee set out in Your monthly statement, Your subscription may be suspended;
  before the expiry of the Free Trial Day, You may cancel Your subscription to the Service to avoid being charged the Fee.

  2.6.3 only one subscription is permitted per mobile number. Vodacom and non-Vodacom (where they can do so) users within the Republic of South Africa may subscribe.

  2.7 If You are a contract user, the Fee will be set out in Your monthly statement. If You do not pay Your monthly Fee, Your subscription may be suspended by Vodacom in its discretion.

• Micro-Billing

  2.8 If Vodacom are unable to bill the full value of the subscription You have chosen for the Service, we may implement micro-billing. Micro billing occurs when You have subscribed to Service and You do not have sufficient funds in Your account (i.e., Your airtime balance) to pay for the subscription that You have chosen. Micro-billing will allow Vodacom to charge a discounted subscription or any reduced amount as we may determine from time to time dependent on the available balance until we can charge You the full amount. If we are successful in billing an amount, in part of in full for the end of the applicable period (depending on the subscription chosen), that billing record will stand as the completed billing for that particular period. Billing for the next period will revert back to attempting to bill the full stated price. Billing does not occur in arrears. Micro-billing shall be implemented in Vodacom’s sole and absolute discretion. You must have enough airtime available for payment of the subscription You have chosen for the Service to keep Your subscription in an active state. You acknowledge that in the event we are unable to bill any valid value for Your subscription of the Service that You have chosen, we will continue to attempt to bill and enable the subscription for a maximum period of 30 (thirty)consecutive days after the last successful bill collected. Should we be unable to collect any funds for a period of 30(thirty) consecutive days, You will be automatically unsubscribed from the Service.

  2.9 You give us consent to provide You with various messages about / based on Your interaction with the Service. These messages will be delivered to You in the form of text messages sent to Your mobile device using the mobile number identifying You as a user of the Service.

  These messages include, but are not limited to:

  2.9.1 periodic messages to encourage, or remind You to browse or access the Service; messages inviting You to share, voluntarily, data about Yourself or Your preferences;

  2.9.2 messages inviting You to try alternate versions of the Service based on Vodacom’s knowledge of the device You are using to access the Service;

  2.9.3 messages inviting You to rate the Service’s quality and Your opinion of Your experience of the Service as measured by the metric scale provided;
  messages with Service content, including, but not limited to, confirmation of weekly results/ draws/ picks, and;

  2.9.4 messages relating to the earning, notification, and servicing of rewards.

  2.10. You may opt out of the messages above except for the system messages which are mandatory in order for us to correctly administrate Your use of the Service. To opt out of the messages, You are advised to make use of the functionality on the Service settings to cancel messages, or alternatively, to send an opt-out message request to SMS STOP To 30881 or dial *135*18.

  You will not be charged for interactions that You will have with the Service via SMS. Data charges may apply for accessing the Service on website.

  2.11 You accept that the Service’s default language is English.

  By subscribing, You agree that You will be opted into receiving the messages mentioned above, which You may cancel at any time via the Service menu.

  2.12 You acknowledge that Your subscription information will be retained for use to allow You access to future iterations and new features of the Service, and that You will be engaged to continue using the Service as applicable for other functionality intended to be covered by the Service.

  2.13 You acknowledge that any subscriptions in error will be billed. For Your protection, we ask You to confirm all purchases twice.

• Rewards & Prizes (Where applicable)

  2.14 If applicable and to be eligible for rewards from the Service, You acknowledge that You need to have an active subscription for the Service.
  You acknowledge, understand, and agree that for Your subscription to the Service does not guarantee any prizes or rewards from the Service. We shall not have any liability for such loss or damage while using the Service.

  2.15 Where applicable, prizes may not be substituted or transferred. All taxes associated with the receipt or use of any prize is the sole responsibility of the winner. If any legal authority contests the awarding of a prize, we may, in our sole discretion, determine whether or not to award such a prize.

  Rewards can only be earned if You are a Vodacom customer. Any non-Vodacom customers will be unable to earn rewards due to their being active on a different network.

  2.16 Only the qualifying Vodacom mobile number that is subscribed to the Service, can earn rewards. In the event that You terminate Your Vodacom contract, You accept that You forfeit the use of any unused rewards by that point as well as the earning of future rewards from that point.

• Game rules or subscription rules

  2.17 The Service is exclusive to Vodacom customers only.
  As a subscriber of the Service, You will be required to answer various trivia questions in the Service in various selected categories.

  2.18 Subscribers to the Service will be permitted to answer 12 (twelve) questions daily in certain categories. Users of the Service can answer 7 (seven) questions a day in a random category without needing to subscribe to the Service.
  Data charges may apply for accessing the Service on website

  2.19 Any existing in-bundle usage and any other loaded data in Your account will not be consumed until the Service is depleted or expires. You can check Your bundle balance for the Service by dialing *135#, and choosing option 1 – balances or via My Vodacom App.
  The subscription process (and terms and conditions) required for the Service shall at all times be applicable and shall constitute an agreement between You and the Partner Vodacom shall not be liable for any unavailability, faults, glitches, bugs, or technical issues with the Partner’s application and/or URL. Furthermore, Vodacom shall not be held liable for any damages or loss howsoever arising that You may suffer due to use of the Partner’s application and/or URL.

  2.20 No data pro-ration will occur.
  If You use the applications outside of the Service, You will be charged as per Your existing tariff plan. If You follow a link outside the Partner’s application and/or URL, normal data rates will apply as per Your existing tariff plan.

  2.21 Your data bundle depletion will not occur for any banner advertising or in-stream advertising that may be present within the Service. When making use of the Service, certain applications and/or URL may contain third party advertisements, content, materials, and/or links to third party services and / or websites that are not owned or controlled by Vodacom. Vodacom assumes no responsibility for, the content, privacy policies or practices of any third-party websites or applications. In addition, Vodacom does not and cannot censor or edit the content of any third-party website. When You visit third party websites, Vodacom encourages You to read the terms and conditions and privacy policies of the other websites. By using the Service, You expressly release Vodacom from all liability arising from Your use of any third-party website or because of any third-party services.

  2.22 You cannot use the Services when You are roaming. Whilst roaming the use of an application and/or URL forming part of the Service, will be charged at Your existing tariff plan.
  If You perform a price plan migration, whilst using You have an existing active Service, such Service shall be carried over to the new price plan.

  2.23 If You perform a price plan upgrade, You will be able to add the Service to Your upgraded price plan.
  Vodacom reserves the right to terminate or change the Service at any time and for whatsoever reason provided the on-going subscription for the Service will not be affected.

• Your obligations and entitlements

  2.24 Vodacom and/or its appointed Partner reserves the right to determine what conduct it considers to be in violation of the rules of use or otherwise outside the intent or spirit of these Terms and Conditions or the Service itself. We reserve the right to act as a result, which may include, if relevant, suspending the Service, terminating Your registration, and prohibiting You from using the Service. Said suspension, termination and prohibition may occur with or without notice to You, and as a result may involve the loss of any benefits, privileges or earned items associated with Your use of the Service, and we are under no obligation to compensate You for any such losses or results.

• Limitation of liability

  2.25 You agree that Your use of the Service shall be at Your sole risk. To the fullest extent permitted by law, we and our officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the services and Your use thereof. We make no warranties or representations about the accuracy or completeness of the Service’s content or the content of any websites or services linked to these services and assume no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature whatsoever resulting from Your access to and use of the Service; (iii) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored therein; (iv) any interruption or cessation of transmission to or from the Service; (v) any bugs, viruses, trojan horses or the like which may be transmitted to or through the Service by any third party; or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service. We do not warrant, endorse, guarantee, or assume responsibility for any product or Service advertised or offered by a third party through the Service or any hyperlinked website or featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between You and third-party providers of products or services.
  
  To the extent permitted by applicable law, in no event shall we or our subsidiaries and affiliates, and their respective officers, directors, owners, agents, employees, representatives and licensors be liable for any special, incidental, indirect, consequential, punitive or exemplary losses or damages whatsoever or for loss of profits (including, without limitation, damages for loss of revenue, loss of data, failure to realize expected savings, interruption of activities, or any other pecuniary or economic loss) and whether arising from breach of contract, damages (including negligence), strict liability or otherwise, arising out of the use of or inability to use the Service or its content, or any product or service described or provided through the Service.

  2.26 Save to the extent permitted by law, you agree to indemnify, defend and hold harmless Vodacom from and against any and all claims, demands, actions, liability, losses, costs and expenses (including legal fees and expenses) arising from or related to: (i) any use or alleged use of the Service by any other person, whether or not authorized by you; (ii) your breach of these Terms and Conditions, including any breach of your representations and warranties herein; and (iii) your violation of any law or (iv) your use of or inability to use the Service, the contents, any hyperlinked website, and any of the products and services made available on the Service thereof.

The Quizinc Launch Competition

• 1 Introduction

  1.1 Vodacom (Pty) Ltd (“Vodacom”) and Fanclash South Africa (Proprietary) Limited (“Partner”) are running a Competition where customers stand a chance of winning Vodacom Airtime by subscribing to the Quizinc service and performing certain activities (the “Competition”).

• 2 Duration

  2.1 This Competition shall commence on 00h01 on 21 September 2022 to 23h59 on 20 September 2023 (the “End Date”) (“the Competition period”). The duration of the Competition may be extended or curtailed at the discretion of Vodacom.

• 3 Prizes

  3.1 Participants to the Competition stand a chance to win:

  3.1.1 their share of R3 000 000 (one million five hundred thousand one hundred and fifty Rands) worth of Vodacom airtime, made up of 750 075 (seven hundred and fifty thousand and seventy five) Vodacom airtime vouchers worth R2, 00 (two Rand) each (“the Prize”)

• 4 Eligibility

  4.1. Only entries received during the Competition period will qualify to enter the Competition. The following requirements must be complied with during the Competition period in order to qualify for entry into the Competition:

  4.1.2. be a Vodacom prepaid, hybrid or postpaid subscriber during the Competition Period; reside in South Africa and be in possession of a valid South African identify document or South African permanent residence permit or a South African temporary residence permit valid for a period exceeding 3(three) months which permits shall be valid as at the End Date;

  4.1.3. use a SIM card that has been RICA registered; subscribe to the Quizinc service by visiting www.quizinc.co.za or dialling USSD *117*77# and following the on-screen prompts.

  4.1.4 Performing any of the actions below on the Quizinc service below and earning corresponding points, namely:

  Action	Points Awarded
  Subscribe to the service (Once off)	1000
  Taking part in gameplay for the first time	500
  Answer a trivia question incorrectly as non-subscribed Participant	10
  Answer a trivia question correctly as a non-subscribed Participant	100
  Answer a trivia question incorrectly as a subscribed Participant	20
  Answer a trivia question correctly as a subscribed Participant	200
  Successful payment charge as a subscribed Participant	500

  *Note: Each point constitutes an entry to the lucky draw. (e.g if a subscriber has earned 500 points in the Competition, they will have 500 entries into the daily lucky draw)*

  4.2 Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to enter this Competition.

  4.3 In the event that the registered user of the SIM Card or Vodacom account (i.e, the participant in the Competition) is not the person that is responsible for payment of the Vodacom account/ charges on the Vodacom account, then the Prize will be awarded to the person that is responsible for payment of the Vodacom account.

  4.4 Each subscription qualifies for one entry into the Competition accordingly participants are not permitted to enter multiple times.

  4.5. Entry to the Competition is free. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage. Vodacom shall not be liable for any costs incurred by the winners for claiming any Prizes, where applicable.

• 5 Prize draw

  5.1. Winners will be randomly selected daily for the duration of the Competition period from all eligible entries who meet all the requirements set out in clause 4 above. 2055 (two thousand and fifty-five) Vodacom airtime vouches will be given away every day for the duration of the Competition period.

• 6 Winner Validation

  6.1. All the information provided or related to this Competition shall be managed, captured and approved by Vodacom and/or the Partner (where applicable).

  6.2. Vodacom and/or the Partner (where applicable) will send the Prize to the winner by SMS on the contact details provided by the participants.
  
  Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. If required by Vodacom, the selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying participants to the Competition and are required to comply with the validation procedure, determined by Vodacom, to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying participant.

  6.3. Should the contact details (in particular the MSISDN) provided by a participant not be available or correct that person's right to the Prize will be deemed to have been waived and the Prize will be forfeited. Vodacom reserves the right to then award the Prize to the next randomly drawn participant.
  Vodacom and/or the Partner (where applicable) shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.

• 7 Prize Delivery

  7.1 Winners will receive their Prize via direct top up to their airtime wallet. Winners will receive a confirmation SMS.

  7.2 If a winner cannot or does not want to accept a Prize for any reason whatsoever, the Prize will be awarded to the next selected participant.

  7.3. All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as in regard to the Prizes shall terminate.

• 8 Personal information

  8.1 User data, including personal information collected via the Competition will not be used for any other purpose than for execution of the Competition and will be processed in line with the Vodacom’s Privacy Statement which is incorporated into these terms and conditions. The Privacy Statement sets out how amongst other things Vodacom collects, use and shares subscribers personal information and how it protects subscriber’s privacy when processing their information.

  By continuing, a subscriber confirms that the Vodacom Privacy Statement has been read and understood. The latest Privacy Statement can be found on the Vodacom website at https://www.vodacom.co.za/vodacom/privacypolicy/terms?icmp=Home/Footer/PrivacyPolicy.

• 9 General

  9.1. Points are tied to the relevant participants’ MSISDN or mobile number only.

  Points are not transferable between participants.

  9.2 Points will be forfeited if eligibility rules are broken or if a participant de-registers from the Quizinc service.

  9.3. Points will be clearly visible on the participants profile (on the top right hand corner of their screen), when subscribing to the Quizinc Service.

  9.4 Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or Vodacom in terms of the Consumer Protection Act, 68 of 2008 ("CPA").

  9.5 The Prize is not transferable and is not exchangeable for another Prize or cash and cannot be sold.
  The decision of Vodacom in respect of disputes arising out of this Competition shall be dealt with by Vodacom in terms of these Terms and Conditions. The decision of Vodacom in this regard shall be final and binding on the Parties and no correspondence will be entered into.

  9.6 In the event of a dispute with regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.

  9.7 Vodacom and/or the Partner may refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they have not been successful.

  9.8 Vodacom and/or the Partner and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either the participant entering the Competition or from it claiming a Prize.

  9.9 Vodacom is not liable for any technical failures affecting participation and / or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.

  9.10 Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.

  9.11 Vodacom elects in its sole and absolute discretion or is required by law to alter, vary or cancel any aspect of the Competition, it will have the right to terminate the Competition being offered, with immediate effect and upon written notice being published on the Vodacom website. In such event all participants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.

  9.12 All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.

  9.13 The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively., which terms and conditions are available on the Vodacom website.

Daily 5 Vodapay Competition

• 1 Introduction:

  1.1 Vodacom (Pty) Ltd (“Vodacom”) and Fanclash (Pty) Ltd (“Partner”) are running a Competition where customers stand a chance of winning their share of 110 400 MB (one hundred and ten thousand four hundred megabytes) of data worth R16 560.00 (sixteen thousand five hundred and sixty Rand) by registering an account on the Vodapay app and answering 5 (five) questions on the Quizinc Mini app (the “Competition”).

• IMPORTANT PROVISION: ACCEPTANCE OF THESE TERMS AND CONDITIONS

  PLEASE READ THESE TERMS AND CONDITIONS AND THE Privacy Policy CAREFULLY BEFORE PARTICIPATING IN THIS COMPETITION. BY ENTERING THE COMPETITION, YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, PLEASE DO NOT ENTER THE COMPETITION OR SUBMIT ANY INFORMATION IN THIS REGARD. WE RESERVE THE RIGHT, AT ANY TIME, TO MODIFY AND UPDATE THESE TERMS AND CONDITIONS FROM TIME TO TIME BY POSTING SUCH UPDATED TERMS AND CONDITIONS ON THE VODACOM WEBSITE. ANY SUCH UPDATES SHALL APPLY TO YOU AND YOUR ENTRY INTO THE COMPETITION AND YOU SHALL BE DEEMED TO HAVE ACCEPTED SUCH CHANGES.

  ALL PARTICIPANTS TO THE COMPETITION AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS:

• 2 Duration:

  2.1 This Competition shall commence on 00h01 on 1 March 2023 to 23h59 on 31 May 2023 (the “End Date”) (“the Competition period”).

  2.2 The duration of the Competition may be extended or curtailed at the discretion of Vodacom.

• 3 Prizes:

  3.1 Participants to the Competition stand a chance to win:

  3.1.1 their share of 110 400 MB (one hundred and ten thousand four hundred megabytes) of data broken down as follows:

  3.1.1.1 20 (twenty) winners daily each winning 60MB (sixty megabytes) of data worth R9.00 (nine Rand) each (“the Prize”). The Prize is valued at R16 560.00 (sixteen thousand five hundred and sixty Rand.

• 4 Eligibility:

  4.1 Only entries received during the Competition period will qualify to enter the Competition.

  4.2 The following requirements must be complied with during the Competition period in order to qualify for entry into the Competition:

  4.2.1 be a natural person;

  4.2.2 be at least 18 years and older;

  4.2.3 be a Vodacom prepaid, hybrid or post-paid subscriber during the Competition Period;

  4.2.4 reside in South Africa and be in possession of a valid South African identify document or South African permanent residence permit or a South African temporary residence permit valid for a period exceeding 3 (three) months which permits shall be valid as at the End Date; and

  4.2.5 use a SIM card that has been RICA registered; and

  4.2.6 Register an account on the Vodapay app, answer 5 (five) questions on the Quizinc Mini app, if the participant answers all 5 (five) questions correctly, they will automatically enter into a lucky draw.

  Once or if all the requirements of paragraphs 4.2.1 to 4.2.6 are met, entry into the Competition will be automatic.

  4.3 Employees, directors and agents of Vodacom and the Partner (where applicable) all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to enter this Competition.

  4.4 In the event that the registered user of the SIM Card or Vodacom account (i.e., the participant in the Competition) is not the person that is responsible for payment of the Vodacom account/ charges on the Vodacom account, then the Prize will be awarded to the person that is responsible for payment of the Vodacom account.

  4.5 Entry to the Competition is free. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage. Vodacom shall not be liable for any costs incurred by the winners for claiming any Prizes, where applicable.

• 5 Prize draw

  5.1 Winners will be randomly selected in real time i.e. immediately after the participant answers 5 (five) questions.

• 6 Winner Validation

  6.1 All the information provided or related to this Competition shall be managed, captured and approved by Vodacom and/or the Partner (where applicable).

  6.2 Vodacom and/or the Partner (where applicable) will use reasonable efforts to contact the winners via SMS on the contact details provided by the participants.

  6.3 The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying participants to the Competition and are required to comply with the validation procedure, determined by Vodacom, to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying participant.

  6.4 In the event that Vodacom requires certain documentation to be submitted by a particular winner and same has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.

  6.5 Vodacom and/or the Partner (where applicable) shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom

• 7 Prize Delivery

  7.1 If a participant is a winner, a notification message will be displayed on the screen immediately after answering the 5 (five) questions. Additionally, the winner will receive an SMS within 72 (seventy two) hours confirming that the data bundles have been allocated to the winner’s MSISDN.

  7.2 If a winner cannot accept a Prize for any reason whatsoever, the Prize will be awarded to the next selected participant.

  7.3 All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as in regard to the Prizes shall terminate.

• 8 Personal information

  8.1 User data, including personal information collected via the Competition will not be used for any other purpose than for execution of the Competition and will be processed in line with the Vodacom’s Privacy Statement which is incorporated into these terms and conditions. The Privacy Statement sets out how amongst other things Vodacom collects, use and shares subscribers personal information and how it protects subscriber’s privacy when processing their information.

  8.2 By continuing, a subscriber confirms that the Vodacom Privacy Statement has been read and understood. The latest Privacy Statement can be found on the Vodacom website at https://www.vodacom.co.za/vodacom/privacypolicy/terms?icmp=Home/Footer/PrivacyPolicy

• 9 General

  9.1 Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or Vodacom in terms of the Consumer Protection Act, 68 of 2008 ("CPA").

  9.2 The Prize is not transferable and is not exchangeable for another Prize or cash and cannot be sold.

  9.3 The decision of Vodacom in respect of disputes arising out of this Competition shall be dealt with by Vodacom in terms of these Terms and Conditions. The decision of Vodacom in this regard shall be final and binding on the Parties and no correspondence will be entered into.

  9.4 Winners are only entitled to win 1 (one) Prize each.

  9.5 In the event of a dispute with regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into

  9.6 Vodacom and/or the Partner may refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they have not been successful.

  9.7 Vodacom and/or the Partner and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or Vodacom Confidential 5 consequential loss), death or personal injury suffered or sustained arising from either the participant entering the Competition or from it claiming a Prize.

  9.8 Vodacom is not liable for any technical failures affecting participation and / or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.

  9.9 Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself

  9.10 If Vodacom elects in its sole and absolute discretion or is required by law to alter, vary or cancel any aspect of the Competition, it will have the right to terminate the Competition being offered, with immediate effect and upon written notice being published on the Vodacom website. In such event all participants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors

  9.11 All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.

  9.12 The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively., which terms and conditions are available on the Vodacom website.

Stop The Clock

• Stop The Clock Trivia Terms and Conditions

  1. These terms and conditions govern the relationship between You (“You” or “Your”) and Vodacom Proprietary Limited and its affiliates (hereinafter “Vodacom” or “Us” or “We”) and Fanclash South Africa Pty Ltd (“Partner”) regarding Your use of the Stop The Clock Trivia service and related features (the “Service”) (“Terms and Conditions”). Use of the Service is also governed by the Privacy Policy which is incorporated herein by reference.

  2. These terms and conditions for the Service shall be read together with the Partner’s terms and conditions available at: https://quizinc.co.za/terms_and_conditions.

• IMPORTANT PROVISION: ACCEPTANCE OF THESE TERMS AND CONDITIONS

  3. PLEASE READ THESE TERMS AND CONDITIONS AND THE PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICE OR SUBMITTING INFORMATION THROUGH THE SERVICE. BY USING THE SERVICE OR SUBMITTING INFORMATION THROUGH THE SERVICE, YOU ARE AGREEING TO THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, PLEASE DO NOT USE THIS SERVICE OR SUBMIT ANY INFORMATION THROUGH THE SERVICE. WE RESERVE THE RIGHT, AT ANY TIME, TO MODIFY AND UPDATE THESE TERMS AND CONDITIONS FROM TIME TO TIME BY POSTING SUCH UPDATED TERMS AND CONDITIONS ON THE VODACOM WEBSITE. ANY SUCH UPDATES SHALL APPLY TO YOU AND YOUR USE OF THE SERVICE AND BY CONTINUING TO USE THE SERVICE, YOU SHALL BE DEEMED TO HAVE ACCEPTED SUCH CHANGES.

• HOW TO SUBSCRIBE OR UNSUBSCRIBE TO THE SERVICE?

  3.1 In order to subscribe the Service, You must:
  3.1.1 dial USSD: *117*76#, press option 1 to select their subscription, then press option 1 to confirm the subscription or 3.1.2 visit Web: www.Quizinc.co.za/stoptheclock, click on the subscribe button and confirm your subscription.

  3.2 You are entitled to unsubscribe from the Service at any time and for any reason by following the “cancel” prompts
  available within the Service menu, or by:

  3.2.1 using Vodacom self-service channels;
  3.2.2 calling Vodacom Customer Care: 082 135; or
  3.2.3 dialling USSD: *135*997#

  3.3 When cancelling/ unsubscribing from the Service, You accept that Your old profile and preferences will be retained for a 6 (six) month period and fornolonger than 5 years (only if necessary), in order to facilitate a convenient experience should You choose to re-subscribe at a later stage within the 6 (six) month period.

• GENERAL

  3.4 As a user of the Service, You will have the option to subscribe on a recurring basis, making You a paying user and doing so accordingly binds You to these Terms and Conditions. As a subscribed user, You will be asked to submit personal information to us. We are committed to ensuring responsible practices in the collection, use and disclosure of Your personal information in accordance with applicable law and the Privacy Policy incorporated by reference into and form a binding part of these Terms and Conditions.

  3.5 By subscribing to the Service, You agree to the following additional rules upon successful initial registration for the Service:

  3.5.1 You will be eligible to access all the content on the Service free of charge for 1 (one) day (the “Free Trial Day”). For the avoidance of doubt, You will not be eligible for another Free Trial Day if You cancel Your subscription and then re-register at a later stage.

  3.5.2 After the Free Trial Day, You will be charged a subscription fee of ZAR 3 (three Rand) per day or ZAR 25 (twenty five Rand) per month (the “Fee”) for the relevant period that You remain subscribed for the Service.

  3.6 If You are a pre-paid or top-up user:

  3.6.1 the Fee will be deducted from Your available airtime balance depending on the subscription that you have chosen. You acknowledge that You must have enough airtime available to pay the Fee to continue to use the Service;

  3.6.2 if You fail to satisfy Your Fee obligation for 90 (ninety) consecutive days after the last successful Fee was collected, Vodacom may at its sole discretion suspend or terminate Your subscription to the Service;

  3.6.3 the Fee for each day of the month that You were subscribed to the Service for will be set out in Your monthly statement for payment. If You do not pay Your monthly Fee set out in Your monthly statement, Your subscription may be suspended;

  3.6.4 before the expiry of the Free Trial Day, You may cancel Your subscription to the Service to avoid being charged the Fee.

  3.6.5 only one subscription is permitted per mobile number. Vodacom and non-Vodacom (where they can do so) users within the Republic of South Africa may subscribe.

  3.7 If You are a contract user, the Fee will be set out in Your monthly statement. If You do not pay Your monthly Fee, Your subscription may be suspended by Vodacom in its discretion.

• MICRO- BILLING

  3.8 If Vodacom are unable to bill the full value of the subscription You have chosen for the Service, we may implement micro-billing. Micro billing occurs when You have subscribed to Service and You do not have sufficient funds in Your account (i.e., Your airtime balance) to pay for the subscription that You have chosen. Micro-billing will allow Vodacom to charge a discounted subscription or any reduced amount as we may determine from time to time dependent on the available balance until we can charge You the full amount. If we are successful in billing an amount, in part of in full for the end of the applicable period (depending on the subscription chosen), that billing record will stand as the completed billing for that particular period. Billing for the next period will revert back to attempting to bill the full stated price. Billing does not occur in arrears. Micro-billing shall be implemented in Vodacom’s sole and absolute discretion. You must have enough airtime available for payment of the subscription You have chosen for the Service to keep Your subscription in an active state. You acknowledge that in the event we are unable to bill any valid value for Your subscription of the Service that You have chosen, we will continue to attempt to bill and enable the subscription for a maximum period of 90 (ninety) consecutive days after the last successful bill collected. Should we be unable to collect any funds for a period of 90 (ninety) consecutive days, You will be automatically unsubscribed from the Service.

  3.9 You give us consent to provide You with various messages about / based on Your interaction with the Service. These messages will be delivered to You in the form of text messages sent to Your mobile device using the mobile number identifying You as a user of the Service.


  3.10 These messages include, but are not limited to:

  3.10.1 periodic messages to encourage, or remind You to browse or access the Service; 3.10.2 messages inviting You to share, voluntarily, data about Yourself or Your preferences; 3.10.3 messages inviting You to try alternate versions of the Service based on Vodacom’s knowledge of the device You are using to access the Service; 3.10.4 confirmation messages relating to Your subscribing for, or cancellation of, the Service; 3.10.5 messages inviting You to rate the Service’s quality and Your opinion of Your experience of the Service as measured by the metric scale provided; 3.10.6 messages with Service content, including, but not limited to, confirmation of weekly results/ draws/ picks, and; 3.10.7 messages relating to the earning, notification, and servicing of rewards.

  3.11 You may opt out of the messages above except for the system messages which are mandatory in order for us to correctly administrate Your use of the Service. To opt out of the messages, You are advised to make use of the functionality on the Service settings to cancel messages, or alternatively, to send an opt-out message request to SMS STOP To 30881 or dial *135*18. 


  3.12 You will not be charged for interactions that You will have with the Service via SMS. Data charges may apply for accessing the Service on website. 


  3.13 You accept that the Service’s default language is English.


  3.14 By subscribing, You agree that You will be opted into receiving the messages mentioned above, which You may cancel at any time via the Service menu.


  3.15 You acknowledge that Your subscription information will be retained for use to allow You access to future iterations and new features of the Service, and that You will be engaged to continue using the Service as applicable for other functionality intended to be covered by the Service.


  3.16 You acknowledge that any subscriptions in error will be billed. For Your protection, we ask You to confirm all purchases twice.


• REWARDS & PRIZES (WHERE APPLICABLE)

  3.17 If applicable and to be eligible for rewards from the Service, You acknowledge that You need to have an active subscription for the Service.


  3.18 You acknowledge, understand, and agree that for Your subscription to the Service does not guarantee any prizes or rewards from the Service. We shall not have any liability for such loss or damage while using the Service.


  3.19 Where applicable, prizes may not be substituted or transferred. All taxes associated with the receipt or use of any prize is the sole responsibility of the winner. If any legal authority contests the awarding of a prize, we may, in our sole discretion, determine whether or not to award such a prize.


  3.20 Rewards can only be earned if You are a Vodacom customer. Any non-Vodacom customers will be unable to earn rewards due to their being active on a different network. 


  3.21 Only the qualifying Vodacom mobile number that is subscribed to the Service, can earn rewards.


  3.22 In the event that You terminate Your Vodacom contract, You accept that You forfeit the use of any unused rewards by that point as well as the earning of future rewards from that point.


• GAME RULES OR SUBSCRIPTION RULES

  3.23 Users will be granted access to the Stop the Clock game area on Quizinc.co.za, stopclock.co.za and on USSD.
  The Promotional offer is as follows:
  Users will be allowed to answer up to 10 time-limited questions during a Stop the Clock gameplay session
  where each question has to be answered within 20 seconds. At the end of a gameplay session, the users’
  cumulative time will be displayed on the daily leaderboard.

  3.24 Customers can subscribe to the Promotional offer above by dialling *117*76# or by visiting the Vodacom website.

  3.25 The subscription process (and terms and conditions) required for the Service shall at all times be applicable and shall constitute an agreement between You and the Partner. Vodacom shall not be liable for any unavailability, faults glitches, bugs, or technical issues with the Partner’s application and/or URL. Furthermore, Vodacom shall not be held liable for any damages or loss howsoever arising that You may suffer due to use of the Partner’s application and/or URL.

  3.26 No data pro-ration will occur.

  3.27 If You use the applications outside of the Service, You will be charged as per Your existing tariff plan. If You follow a link outside the Partner’s application and/or URL, normal data rates will apply as per Your existing tariff plan.

  3.28 When making use of the Service, certain applications and/or URL may contain third party advertisements, content, materials, and/or links to third party services and / or websites that are not owned or controlled by Vodacom. Vodacom assumes no responsibility for, the content, privacy policies or practices of any third-party websites or applications. In addition, Vodacom does not and cannot censor or edit the content of any third-party website. When You visit third party websites, Vodacom encourages You to read the terms and conditions and privacy policies of the other websites. By using the Service, You expressly release Vodacom from all liability arising from Your use of any third-party website or because of any third-party services.

  3.29 You cannot use the Services when You are roaming. Whilst roaming the use of an application and/or URL forming part of the Service, will be charged at Your existing tariff plan.

  3.30 If You perform a price plan migration, whilst using You have an existing active Service, such Service shall be carried over to the new price plan.

  3.31 If You perform a price plan upgrade, You will be able to add the Service to Your upgraded price plan.

  3.32 Vodacom reserves the right to terminate or change the Service at any time and for whatsoever reason provided the on-going subscription for the Service will not be affected

• YOUR OBLIGATIONS AND ENTITLEMENTS

  3.33 Vodacom and/or its appointed Partner reserves the right to determine what conduct it considers to be in violation of the rules of use or otherwise outside the intent or spirit of these Terms and Conditions or the Service itself. We reserve the right to act as a result, which may include, if relevant, suspending the Service, terminating Your registration, and prohibiting You from using the Service. Said suspension, termination and prohibition may occur with or without notice to You, and as a result may involve the loss of any benefits, privileges or earned items associated with Your use of the Service, and we are under no obligation to compensate You for any such losses or results.

• LIMITATION OF LIABILITY

  3.34 You agree that Your use of the Service shall be at Your sole risk. To the fullest extent permitted by law, we and our officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the services and Your use thereof. We make no warranties or representations about the accuracy or completeness of the Service’s content or the content of any websites or services linked to these services and assume no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature whatsoever resulting from Your access to and use of the Service; (iii) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored therein; (iv) any interruption or cessation of transmission to or from the Service; (v) any bugs, viruses, trojan horses or the like which may be transmitted to or through the Service by any third party; or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service. We do not warrant, endorse, guarantee, or assume responsibility for any product or Service advertised or offered by a third party through the Service or any hyperlinked website or featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between You and third-party providers of products or services.

  3.35 To the extent permitted by applicable law, in no event shall we or our subsidiaries and affiliates, and their respective officers, directors, owners, agents, employees, representatives and licensors be liable for any special, incidental, indirect, consequential, punitive or exemplary losses or damages whatsoever or for loss of profits (including, without limitation, damages for loss of revenue, loss of data, failure to realize expected savings, interruption of activities, or any other pecuniary or economic loss) and whether arising from breach of contract, damages (including negligence), strict liability or otherwise, arising out of the use of or inability to use the Service or its content, or any product or service described or provided through the Service.


  3.36 Save to the extent permitted by law, You agree to indemnify, defend and hold harmless Vodacom from and against any and all claims, demands, actions, liability, losses, costs and expenses (including legal fees and expenses) arising from or related to: (i) any use or alleged use of the Service by any other person, whether or not authorized by You; (ii) Your breach of these Terms and Conditions, including any breach of Your representations and warranties herein; and (iii) Your violation of any law or (iv) Your use of or inability to use the Service, the contents, any hyperlinked website, and any of the products and services made available on the Service thereof.

Stop The Clock Launch Competition

• Introduction

  1.1 Vodacom (Pty) Ltd (“Vodacom”) and Fanclash South Africa (Pty) Ltd (“Partner”) are running a Competition where customers stand a chance of winning their share of 1830 GB (one thousand eight hundred and thirty gigabytes) of data bundles by subscribing to the Stop the Clock service and playing the Stop the Clock game (the “Competition”).

• IMPORTANT PROVISION: ACCEPTANCE OF THESE TERMS AND CONDITIONS

  PLEASE READ THESE TERMS AND CONDITIONS AND THE  PRIVACY POLICY CAREFULLY BEFORE PARTICIPATING IN THIS COMPETITION. BY ENTERING THE COMEPTITION, YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, PLEASE DO NOT ENTER THE COMPETITION OR SUBMIT ANY INFORMATION IN THIS REGARD. WE RESERVE THE RIGHT, AT ANY TIME, TO MODIFY AND UPDATE THESE TERMS AND CONDITIONS FROM TIME TO TIME BY POSTING SUCH UPDATED TERMS AND CONDITIONS ON THE VODACOM WEBSITE. ANY SUCH UPDATES SHALL APPLY TO YOU AND YOUR ENTRY INTO THE COMPETITION AND YOU SHALL BE DEEMED TO HAVE ACCEPTED SUCH CHANGES.

  ALL PARTICIPANTS TO THE COMPETITION AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS:

• 2 Duration

  2.1 This Competition shall commence on 00h01 on 1 April 2023 to 23h59 on 31 March 2024 (the “End Date”) (“the Competition period”).

  2.2 The duration of the Competition may be extended or curtailed at the discretion of Vodacom.

• 3 Prizes:

  3.1 Participants to the Competition stand a chance to win:
  3.1.1 their share of 1830 GB (one thousand eight hundred and thirty gigabytes) of data bundles broken down as follows:
  3.1.1.1 10 10 (ten) winners daily over a 366 (three hundred and sixty-six) day period, each winning 500MB (five hundred megabytes) of data bundles worth R60.00 (sixty Rand) each. The total Prize is valued at R219 600.00 (two hundred and nineteen thousand six hundred and Rand. (“the Prize”)
  

• 4 Eligibility:

  4.1 Only entries received during the Competition period will qualify to enter the Competition.

  4.2 The following requirements must be complied with during the Competition period in order to qualify for entry into the Competition:

  4.2.1 be a natural person;
  4.2.2 be at least 18 years and older;
  4.2.3 be a Vodacom prepaid, hybrid or post-paid subscriber during the Competition Period;
  4.2.4 reside in South Africa and be in possession of a valid South African identify document or South African permanent residence permit or a South African temporary residence permit valid for a period exceeding 3 (three) months which permits shall be
  valid as at the End Date; and 4.2.5 use a SIM card that has been RICA registered; and
  4.2.6 be subscribed to the Stop the Clock service and playing the Stop the Clock game as follows:
  4.2.6.1 Play a game round which includes 10 (ten) questions within a time limit. The Top 10 (ten) players who have answered at least 7 (seven) questions correctly with the lowest or fastest cumulative time in a game round for that day will win the Prize. In the event that more than one player answers at least 7 (seven) questions correctly in the same amount of time, the player with the higher number of correct questions answered will rank higher.

  Once or if all the requirements of paragraphs 4.2.1 to 4.2.6 are met, entry into the Competition will be automatic.

  4.3 Employees, directors and agents of Vodacom and the Partner (where applicable) all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to enter this Competition.

  4.4 In the event that the registered user of the SIM Card or Vodacom account (i.e, the participant in the Competition) is not the person that is responsible for payment of the Vodacom account/ charges on the Vodacom account, then the Prize will be awarded to the person that is responsible for payment of the Vodacom account.

  4.5 Participants can win more than 1 (one) prize during the competition period.

  4.6 Standard data costs apply as per the user’s Service Provider and existing price plan for data usage. Vodacom shall not be liable for any costs incurred by the winners for claiming any Prizes, where applicable. 

• 5 Prize draw

  5.1 Winners will be selected at 01h00 each day of the Competition period with the first draw taking place on 2 April 2023 from all eligible entries who meet all the requirements set out in clause 4 above.

• 6 Winner Validation

  6.1 All the information provided or related to this Competition shall be managed, captured and approved by Vodacom and/or the Partner (where applicable).

  6.2 The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying participants to the Competition and are required to comply with the validation procedure, determined by Vodacom, to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying participant.

  6.3 In the event that Vodacom requires certain documentation to be submitted by a particular winner and same has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.

  6.4 Vodacom and/or the Partner (where applicable) shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.

• 7 Prize Delivery

  7.1 The winners will receive their data bundles via direct top up to their data bundle wallet. Winners will receive a confirmation SMS.

  7.2 If a winner cannot accept a Prize for any reason whatsoever, the Prize will be awarded to the next selected participant.


  7.3 All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as in regard to the Prizes shall terminate.

• 8 Personal information

  8.1 User data, including personal information collected via the Competition will not be used for any other purpose than for execution of the Competition and will be processed in line with the Vodacom’s Privacy Statement which is incorporated into these terms and conditions. The Privacy Statement sets out how amongst other things Vodacom collects, use and shares subscribers personal information and how it protects subscriber’s privacy when processing their information.

  8.2 By continuing, a subscriber confirms that the Vodacom Privacy Statement has been read and understood. The latest Privacy Statement can be found on the Vodacom website at https://www.vodacom.co.za/vodacom/privacy-policy/terms?icmp=Home/Footer/PrivacyPolicy.

• 9 General

  9.1 Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or Vodacom in terms of the Consumer Protection Act, 68 of 2008 ("CPA").

  9.2 The Prize is not transferable and is not exchangeable for another Prize or cash and cannot be sold.


  9.3 The decision of Vodacom in respect of disputes arising out of this Competition shall be dealt with by Vodacom in terms of these Terms and Conditions. The decision of Vodacom in this regard shall be final and binding on the Parties and no correspondence will be entered into.

  9.4 In the event of a dispute with regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.

  9.5 Vodacom and/or the Partner may refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they have not been successful.

  9.6 Vodacom and/or the Partner and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either the participant entering the Competition or from it claiming a Prize.

  9.7 Vodacom is not liable for any technical failures affecting participation and / or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.

  9.8 Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.

  9.9 If Vodacom elects in its sole and absolute discretion or is required by law to alter, vary or cancel any aspect of the Competition, it will have the right to terminate the Competition being offered, with immediate effect and upon written notice being published on the Vodacom website. In such event all participants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.

  9.10 All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.

  9.11 The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively., which terms and conditions are available on the Vodacom website.

Stop The Clock Runner Up Competition

• Introduction

  1.1 Vodacom (Pty) Ltd (“Vodacom”) and Fanclash (Pty) Ltd (“Partner”) are running a Competition where customers stand a chance of winning their share of R251 860.00 (two hundred and fifty-one thousand eight hundred and sixty Rand) worth of airtime prizes by subscribing to the Stop the Clock service and playing the Stop the Clock game (the “Competition”).

• IMPORTANT PROVISION: ACCEPTANCE OF THESE TERMS AND CONDITIONS

  PLEASE READ THESE TERMS AND CONDITIONS AND THE  PRIVACY POLICY CAREFULLY BEFORE PARTICIPATING IN THIS COMPETITION. BY ENTERING THE COMPETITION, YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, PLEASE DO NOT ENTER THE COMPETITION OR SUBMIT ANY INFORMATION IN THIS REGARD. WE RESERVE THE RIGHT, AT ANY TIME, TO MODIFY AND UPDATE THESE TERMS AND CONDITIONS FROM TIME TO TIME BY POSTING SUCH UPDATED TERMS AND CONDITIONS ON THE VODACOM WEBSITE. ANY SUCH UPDATES SHALL APPLY TO YOU AND YOUR ENTRY INTO THE COMPETITION AND YOU SHALL BE DEEMED TO HAVE ACCEPTED SUCH CHANGES.

  ALL PARTICIPANTS TO THE COMPETITION AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS:

• 2 Duration

  2.1 This Competition shall commence on 00h01 on 18 July 2023 to 23h59 on 31 March 2024 (the “End Date”) (“the Competition period”).

  2.2 The duration of the Competition may be extended or curtailed at the discretion of Vodacom.

• 3 Prizes:

  3.1 Participants to the Competition stand a chance to win:
  3.1.1 their share of R251 860.00 (two hundred and fifty-one thousand eight hundred and sixty Rand) worth of airtime prizes broken down as follows:
  3.1.1.1 490 (four hundred and ninety) winners daily for the competition period each winning R2 (two Rand) airtime (“the Prize”).
  

• 4 Eligibility:

  4.1 Only entries received during the Competition period will qualify to enter the Competition.

  4.2 The following requirements must be complied with during the Competition period in order to qualify for entry into the Competition:

  4.2.1 be a natural person;
  4.2.2 be at least 18 years and older;
  4.2.3 be a Vodacom prepaid or hybrid subscriber during the Competition Period;
  4.2.4 reside in South Africa and be in possession of a valid South African identify document or South African permanent residence permit or a South African temporary residence permit valid for a period exceeding 3 (three) months which permits shall be valid as at the End Date; and 4.2.5 use a SIM card that has been RICA registered; and
  4.2.6 be subscribed to the Stop the Clock service for R3.00 (three Rand) per day and playing the Stop the Clock game as follows:
  4.2.6.1 Play a game round which includes 10 (ten) questions within a time limit.
  4.2.6.2 A game round is considered Valid if a user answers at least 7 questions correctly.
  4.2.6.3 At the end of Valid round, users’ cumulative times are added to the leader board.
  4.2.6.4 Users who place 11th (eleventh) to 500th (five hundredth) on the leader board will win the airtime prize.
  4.2.6.5 In the event that more than one player answers at least 7 (seven) questions correctly in the same amount of time, the player with the higher number of correct questions answered will rank higher.

  Once or if all the requirements of paragraphs 4.2.1 to 4.2.6 are met, entry into the Competition will be automatic.

  4.3 Employees, directors and agents of Vodacom and the Partner (where applicable) all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to enter this Competition.

  4.4 In the event that the registered user of the SIM Card or Vodacom account (i.e., the participant in the Competition) is not the person that is responsible for payment of the Vodacom account/ charges on the Vodacom account, then the Prize will be awarded to the person that is responsible for payment of the Vodacom account.

  4.5 Standard data costs apply as per the user’s Service Provider and existing price plan for data usage. Vodacom shall not be liable for any costs incurred by the winners for claiming any Prizes, where applicable.

• 5 Prize draw

  5.1 Winners will be selected daily at midnight for the Competition period from all eligible entries who meet all the requirements set out in clause 4 above.

• 6 Winner Validation

  6.1 All the information provided or related to this Competition shall be managed, captured and approved by Vodacom and/or the Partner (where applicable).

  6.2 The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying participants to the Competition and are required to comply with the validation procedure, determined by Vodacom, to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying participant.

  6.3 In the event that Vodacom requires certain documentation to be submitted by a particular winner and same has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.

  6.4 Vodacom and/or the Partner (where applicable) shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.

• 7 Prize Delivery

  7.1 All Prizes will be credited directly into the winners’ airtime wallet.

  7.2 If a winner cannot accept a Prize for any reason whatsoever, the Prize will be awarded to the next selected participant.

  7.3 All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as in regard to the Prizes shall terminate.

• 8 Personal information

  8.1 User data, including personal information collected via the Competition will not be used for any other purpose than for execution of the Competition and will be processed in line with the Vodacom’s Privacy Statement which is incorporated into these terms and conditions. The Privacy Statement sets out how amongst other things Vodacom collects, use and shares subscribers personal information and how it protects subscriber’s privacy when processing their information.

  8.2 By continuing, a subscriber confirms that the Vodacom Privacy Statement has been read and understood. The latest Privacy Statement can be found on the Vodacom website at https://www.vodacom.co.za/vodacom/privacy-policy/terms?icmp=Home/Footer/PrivacyPolicy.

• 9 General

  9.1 Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or Vodacom in terms of the Consumer Protection Act, 68 of 2008 ("CPA").

  9.2 The Prize is not transferable and is not exchangeable for another Prize or cash and cannot be sold.

  9.3 The decision of Vodacom in respect of disputes arising out of this Competition shall be dealt with by Vodacom in terms of these Terms and Conditions. The decision of Vodacom in this regard shall be final and binding on the Parties and no correspondence will be entered into.

  9.4 In the event of a dispute with regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.

  9.5 Vodacom and/or the Partner may refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they have not been successful.

  9.6 Vodacom and/or the Partner and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either the participant entering the Competition or from it claiming a Prize.

  9.7 Vodacom is not liable for any technical failures affecting participation and / or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.

  9.8 Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.

  9.9 If Vodacom elects in its sole and absolute discretion or is required by law to alter, vary or cancel any aspect of the Competition, it will have the right to terminate the Competition being offered, with immediate effect and upon written notice being published on the Vodacom website. In such event all participants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.

  9.10 All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.

  9.11 The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively., which terms and conditions are available on the Vodacom website.

Unlock3 Puzzle Competition

• Introduction

  1.1 Vodacom (Pty) Ltd (“Vodacom”) and Fanclash South Africa Pty Ltd (“Partner”) are running a Competition where customers stand a chance of winning their share of R183 000.00 (one hundred and eighty-three thousand Rand) worth of airtime prizes by subscribing to the Unlock3 Game on Quizinc and playing the Unlock3 game (the “Competition”).

• Important Provision: Acceptance of these Terms and Conditions

  Please read these terms and conditions and the  privacy policy  carefully before participating in this competition. by entering the competition, you are agreeing to be bound by these terms and conditions. If you do not agree, please do not enter the competition or submit any information in this regard. We reserve the right, at any time, to modify and update these terms and conditions from time to time by posting such updated terms and conditions on the vodacom website. any such updates shall apply to you and your entry into the competition and you shall be deemed to have accepted such changes.

  All participants to the competition agree to be bound by the following terms and conditions:

  2.1 This Competition shall commence on 00h01 on 26 June 2023 to 23h59 30 April 2024 (the “End Date”) (“the Competition period”).

• 3 Prizes

  3.1 Participants to the Competition stand a chance to win:

  • 3.1.1 A share of R183 000.00 (one hundred and eighty-three thousand Rand) worth of airtime prizes, 10 (ten) airtime prizes worth R50.00 (fifty Rand) each will be won each day during the Competition period (“the Prize”).

• 4 Eligibility

  • 4.1 Only entries received during the Competition period will qualify to enter the Competition.

  • 4.2 The following requirements must be complied with during the Competition period in order to qualify for entry into the Competition:

    • 4.2.1 be a natural person;
    • 4.2.2 be at least 18 years and older;
    • 4.2.3 be a Vodacom prepaid, hybrid or post-paid subscriber during the Competition Period;
    • 4.2.4 reside in South Africa and be in possession of a valid South African identity document or South African permanent residence permit or a South African temporary residence permit valid for a period exceeding 3(three) months which permits shall be valid as at the End Date; and
    • 4.2.5 use a SIM card that has been RICA registered;
    • 4.2.6 subscribe to the Unlock3 Game on Quizinc through web, USSD or Vodapay channels;
    • 4.2.7 play the Unlock3 game on Quizinc web, USSD or Vodapay channels;
    • 4.2.8 play a game round which includes 10 (ten) words to unscramble, the Top 10 (ten) players who have answered all 10 (ten) questions correctly with the lowest (fastest) cumulative time in a game round for that day will each win R50.00 (fifty Rand) airtime.

    Once or if all the requirements of paragraphs 4.2.1 to 4.2.8 are met, entry into the Competition will be automatic.

  • 4.3 Employees, directors and agents of Vodacom and the Partner (where applicable) all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to enter this Competition.

  • 4.4 In the event that the registered user of the SIM Card or Vodacom account (i.e., the participant in the Competition) is not the person that is responsible for payment of the Vodacom account/ charges on the Vodacom account, then the Prize will be awarded to the person that is responsible for payment of the Vodacom account.

  • 4.5. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage. Vodacom shall not be liable for any costs incurred by the winners for claiming any Prizes, where applicable.

• 5 Prize draw

  5.1. Winners will be selected at 23h59 daily from all eligible entries who meet all the requirements set out in clause 4 above.

• 6 Winner Validation

  • 6.1 All the information provided or related to this Competition shall be managed, captured and approved by Vodacom and/or the Partner (where applicable).

  • 6.2 The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying participants to the Competition and are required to comply with the validation procedure, determined by Vodacom, to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying participant.

  • 6.3 In the event that Vodacom requires certain documentation to be submitted by a particular winner and same has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.

  • 6.4 Vodacom and/or the Partner (where applicable) shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.

• 7 Prize Delivery

  • 7.1. Winners will receive their airtime via direct top up to their airtime wallet. Winners will receive a confirmation SMS.

  • 7.2. If a winner cannot accept a Prize for any reason whatsoever, the Prize will be awarded to the next selected participant.

  • 7.3. All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as in regard to the Prizes shall terminate.

• 8 Personal information

  • 8.1 User data, including personal information collected via the Competition will not be used for any other purpose than for execution of the Competition and will be processed in line with the Vodacom’s  Privacy Statement  which is incorporated into these terms and conditions. The Privacy Statement sets out how amongst other things Vodacom collects, use and shares subscribers personal information and how it protects subscriber’s privacy when processing their information.

  • 8.2 By continuing, a subscriber confirms that the Vodacom Privacy Statement has been read and understood. The latest Privacy Statement can be found on the Vodacom website.

• 9 General

  • 9.1 Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or Vodacom in terms of the Consumer Protection Act, 68 of 2008 ("CPA").

  • 9.2 The Prize is not transferable and is not exchangeable for another Prize or cash and cannot be sold.

  • 9.3 The decision of Vodacom in respect of disputes arising out of this Competition shall be dealt with by Vodacom in terms of these Terms and Conditions. The decision of Vodacom in this regard shall be final and binding on the Parties and no correspondence will be entered into.

  • 9.4 Winners may win more than 1 (one) Prize during the competition period.

  • 9.5 In the event of a dispute with regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.

  • 9.6. Vodacom and/or the Partner may refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they have not been successful.

  • 9.7 Vodacom and/or the Partner and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either the participant entering the Competition or from it claiming a Prize.

  • 9.8 Vodacom is not liable for any technical failures affecting participation and / or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.

  • 9.9 Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.

  • 9.10 If Vodacom elects in its sole and absolute discretion or is required by law to alter, vary or cancel any aspect of the Competition, it will have the right to terminate the Competition being offered, with immediate effect and upon written notice being published on the Vodacom website. In such event all participants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.

  • 9.11 All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.

  • 9.12 The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively., which terms and conditions are available on the Vodacom website.

Unlock3 Word Game Terms and Conditions

• These terms and conditions govern the relationship between You (“You” or “Your”) and Vodacom Proprietary Limited and its affiliates (hereinafter “Vodacom” or “Us” or “We”) and Fanclash South Africa Pty Ltd (“Partner”) regarding Your use of the Unlock3 Word Game service and related features (the “Service”) (“Terms and Conditions”). Use of the Service is also governed by the Privacy Policy which is incorporated herein by reference.

• Important provision: Acceptance of these Terms and Conditions

  Please read these terms and conditions and the privacy policy carefully before using the service or submitting information through the service. by using the service or submitting information through the service, you are agreeing to these terms and conditions. if you do not agree, please do not use this service or submit any information through the service. we reserve the right, at any time, to modify and update these terms and conditions from time to time by posting such updated terms and conditions on the vodacom website. any such updates shall apply to you and your use of the service and by continuing to use the service, you shall be deemed to have accepted such changes.

• How to subscribe or unsubscribe to the service?

  1.1. In order to subscribe the Service, You must:

  • 1.1.1 dial USSD: *117*73#, press option 1 to select subscription, then press option 1 to confirm the subscription or
  • 1.1.2 visit Web: www.Quizinc.co.za/unlock3, click on the subscribe button and confirm subscription.

• 1.2 You are entitled to unsubscribe from the Service at any time and for any reason by following the “cancel” prompts available within the Service menu, or by:

  • 1.2.1 using Vodacom self-service channels; or
  • 1.2.2 calling Vodacom Customer Care: 082 135
  • 1.2.3 dial USSD: *135*997#
  • 1.2.4 visit WEB: www.Quizinc.co.za/unlock3

• 1.3 When cancelling/ unsubscribing from the Service, You accept that Your old profile and preferences will be retained for a 6 (six) month period and for no longer than 5 years (only if necessary), in order to facilitate a convenient experience should You choose to re-subscribe at a later stage within the 6 (six) month period.

• General

  1.4 As a user of the Service, You will subscribe on a recurring basis making You a paying user and doing so accordingly binds You to these Terms and Conditions. As a subscribed user, You will be asked to submit personal information to us. We are committed to ensuring responsible practices in the collection, use and disclosure of Your personal information in accordance with applicable law and the Privacy Policy incorporated by reference into and forms a binding part of these Terms and Conditions.

• 1.5 By subscribing to the Service, You agree to the following additional rules upon successful initial registration for the Service:

  • 1.5.1 You will be eligible to access all the content on the Service free of charge for 1 (one) day (the “Free Trial Day”). For the avoidance of doubt, You will not be eligible for another Free Trial Day if You cancel Your subscription and then re-register at a later stage.
  • 1.5.2 After the Free Trial Day, You will be charged a subscription fee of ZAR3.00 (three Rand) per day (incl. VAT) (the “Fee”) for the relevant period that You remain subscribed for the Service.

• 1.6 If You are a pre-paid or top-up user:

  • 1.6.1 the Fee will be deducted from Your available airtime balance depending on the subscription that you have chosen. You acknowledge that You must have enough airtime available to pay the Fee to continue to use the Service;
  • 1.6.2. if You fail to satisfy Your Fee obligation for 30 (thirty) consecutive days after the last successful Fee was collected, Vodacom may at its sole discretion suspend or terminate Your subscription to the Service;
  • 1.6.3 the Fee for each day of the month that You were subscribed to the Service for will be set out in Your monthly statement for payment. If You do not pay Your monthly Fee set out in Your monthly statement, Your subscription may be suspended;
  • 1.6.4 before the expiry of the Free Trial Day, You may cancel Your subscription to the Service to avoid being charged the Fee.
  • 1.6.5 only one subscription is permitted per mobile number. Vodacom and non-Vodacom (where they can do so) users within the Republic of South Africa may subscribe.

• 1.7 If You are a contract user, the Fee will be set out in Your monthly statement. If You do not pay your monthly Fee, Your subscription may be suspended by Vodacom in its discretion.

• Micro-billing

  1.8 If Vodacom are unable to bill the full value of the subscription You have chosen for the Service, we may implement micro-billing. Micro billing occurs when You have subscribed to Service and You do not have sufficient funds in Your account (i.e., Your airtime balance) to pay for the subscription that You have chosen. Micro-billing will allow Vodacom to charge a discounted subscription or any reduced amount as we may determine from time to time dependent on the available balance until we can charge You the full amount. If we are successful in billing an amount, in part or in full for the end of the applicable period (depending on the subscription chosen), that billing record will stand as the completed billing for that particular period. Billing for the next period will revert back to attempting to bill the full stated price. Billing does not occur in arrears. Micro-billing shall be implemented in Vodacom’s sole and absolute discretion. You must have enough airtime available for payment of the subscription You have chosen for the Service to keep Your subscription in an active state. You acknowledge that in the event we are unable to bill any valid value for Your subscription of the Service that You have chosen, we will continue to attempt to bill and enable the subscription for a maximum period of 30 (thirty)consecutive days after the last successful bill collected. Should we be unable to collect any funds for a period of 30 (thirty) consecutive days, You will be automatically unsubscribed from the Service.

• 1.9 You give us consent to provide You with various messages about / based on Your interaction with the Service. These messages will be delivered to You in the form of text messages sent to Your mobile device using the mobile number identifying You as a user of the Service.

• 1.10 These messages include, but are not limited to:

  • 1.10.1 periodic messages to encourage, or remind You to browse or access the Service;
  • 1.10.2 messages inviting You to share, voluntarily, data about Yourself or Your preferences;
  • 1.10.3 messages inviting You to try alternate versions of the Service based on Vodacom’s knowledge of the device You are using to access the Service;
  • 1.10.4 confirmation messages relating to Your subscribing for, or cancellation of, the Service;
  • 1.10.5 messages inviting You to rate the Service’s quality and Your opinion of Your experience of the Service as measured by the metric scale provided;
  • 1.10.6 messages with Service content, including, but not limited to, confirmation of weekly results/ draws/ picks, and;
  • 1.10.7 messages relating to the earning, notification, and servicing of rewards.

• 1.11 You may opt out of the messages above except for the system messages which are mandatory in order for us to correctly administrate Your use of the Service. To opt out of the messages, You are advised to make use of the functionality on the Service settings to cancel messages, or alternatively, to send an opt-out message request to SMS STOP To 30881 or dial *135*18.

• 1.12 You will not be charged for interactions that You will have with the Service via SMS. Data charges may apply for accessing the Service on the website.

• 1.13 You accept that the Service’s default language is English.

• 1.14 By subscribing, You agree that You will be opted into receiving the messages mentioned above, which You may cancel at any time via the Service menu.

• 1.15 You acknowledge that Your subscription information will be retained for use to allow You access to future iterations and new features of the Service, and that You will be engaged to continue using the Service as applicable for other functionality intended to be covered by the Service.

• 1.16 You acknowledge that any subscriptions in error will be billed. For Your protection, we ask You to confirm all purchases twice.

• Rewards & Prizes (where applicable)

  1.17 If applicable and to be eligible for rewards from the Service, You acknowledge that You need to have an active subscription for the Service.

• 1.18 You acknowledge, understand, and agree that for Your subscription to the Service does not guarantee any prizes or rewards from the Service. We shall not have any liability for such loss or damage while using the Service.

• 1.19 Where applicable, prizes may not be substituted or transferred. All taxes associated with the receipt or use of any prize is the sole responsibility of the winner. If any legal authority contests the awarding of a prize, we may, in our sole discretion, determine whether or not to award such a prize.

• 1.20 Rewards can only be earned if You are a Vodacom customer. Any non-Vodacom customers will be unable to earn rewards due to their being active on a different network.

• 1.21 Only the qualifying Vodacom mobile number that is subscribed to the Service, can earn rewards.

• 1.22 In the event that You terminate Your Vodacom contract, You accept that You forfeit the use of any unused rewards by that point as well as the earning of future rewards from that point.

• Game Rules or Subscription rules

  1.23 You will be given 10 (ten) words that have been scrambled.

• 1.24 Each word will be at least 3 letters long.

• 1.25 You have to unscramble all 10 (ten) words in order to have played a valid game round.

• 1.26 At the end of a round, the users’ cumulative time will be displayed on the daily leader board.

• 1.27 The lower the cumulative time, the higher on the leader board the users will appear.

• 1.28 Users are allowed multiple game play sessions per day.

• 1.29 Customers can subscribe to the Promotional offer above by dialling *135# or by visiting the Vodacom website.

• 1.30 Any existing in-bundle usage and any other loaded data in Your account will not be consumed until the Service is depleted or expires. You can check Your bundle balance for the Service by dialling *135#, and choosing option 1 – balances or via My Vodacom App.

• 1.31 The subscription process (and terms and conditions) required for the Service shall at all times be applicable and shall constitute an agreement between You and the Partner. Vodacom shall not be liable for any unavailability, faults, glitches, bugs, or technical issues with the Partner’s application and/or URL. Furthermore, Vodacom shall not be held liable for any damages or loss howsoever arising that You may suffer due to use of the Partner’s application and/or URL.

• 1.32 No data pro-ration will occur.

• 1.33 If You use the applications outside of the Service, You will be charged as per Your existing tariff plan. If You follow a link outside the Partner’s application and/or URL, normal data rates will apply as per Your existing tariff plan.

• 1.34 Your data bundle depletion will not occur for any banner advertising or in-stream advertising that may be present within the Service.

• 1.35 When making use of the Service, certain applications and/or URL may contain third party advertisements, content, materials, and/or links to third party services and / or websites that are not owned or controlled by Vodacom. Vodacom assumes no responsibility for, the content, privacy policies or practices of any third-party websites or applications. In addition, Vodacom does not and cannot censor or edit the content of any third-party website. When You visit third party websites, Vodacom encourages You to read the terms and conditions and privacy policies of the other websites. By using the Service, You expressly release Vodacom from all liability arising from Your use of any third-party website or because of any third-party services.

• 1.36 You cannot use the Services when You are roaming. Whilst roaming the use of an application and/or URL forming part of the Service, will be charged at Your existing tariff plan.

• 1.37 If You perform a price plan migration, whilst using You have an existing active Service, such Service shall be carried over to the new price plan.

• 1.38 If You perform a price plan upgrade, You will be able to add the Service to Your upgraded price plan.

• 1.39 Vodacom reserves the right to terminate or change the Service at any time and for whatsoever reason provided the on-going subscription for the Service will not be affected

  Your Obligations and Entitlements

  Vodacom and/or its appointed Partner reserves the right to determine what conduct it considers to be in violation of the rules of use or otherwise outside the intent or spirit of these Terms and Conditions or the Service itself. We reserve the right to act as a result, which may include, if relevant, suspending the Service, terminating Your registration, and prohibiting You from using the Service. Said suspension, termination and prohibition may occur with or without notice to You, and as a result may involve the loss of any benefits, privileges or earned items associated with Your use of the Service, and we are under no obligation to compensate You for any such losses or results.

• Limitation of Liability

  1.40. You agree that Your use of the Service shall be at Your sole risk. To the fullest extent permitted by law, we and our officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the services and Your use thereof. We make no warranties or representations about the accuracy or completeness of the Service’s content or the content of any websites or services linked to these services and assume no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature whatsoever resulting from Your access to and use of the Service; (iii) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored therein; (iv) any interruption or cessation of transmission to or from the Service; (v) any bugs, viruses, trojan horses or the like which may be transmitted to or through the Service by any third party; or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service. We do not warrant, endorse, guarantee, or assume responsibility for any product or Service advertised or offered by a third party through the Service or any hyperlinked website or featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between You and third-party providers of products or services.

• 1.41 To the extent permitted by applicable law, in no event shall we or our subsidiaries and affiliates, and their respective officers, directors, owners, agents, employees, representatives and licensors be liable for any special, incidental, indirect, consequential, punitive or exemplary losses or damages whatsoever or for loss of profits (including, without limitation, damages for loss of revenue, loss of data, failure to realize expected savings, interruption of activities, or any other pecuniary or economic loss) and whether arising from breach of contract, damages (including negligence), strict liability or otherwise, arising out of the use of or inability to use the Service or its content, or any product or service described or provided through the Service.

• 1.42 Save to the extent permitted by law, You agree to indemnify, defend and hold harmless Vodacom from and against any and all claims, demands, actions, liability, losses, costs and expenses (including legal fees and expenses) arising from or related to: (i) any use or alleged use of the Service by any other person, whether or not authorized by You; (ii) Your breach of these Terms and Conditions, including any breach of Your representations and warranties herein; and (iii) Your violation of any law or (iv) Your use of or inability to use the Service, the contents, any hyperlinked website, and any of the products and services made available on the Service thereof.

Unlock3 Runner Up Competition

• Introduction

  1.1 Vodacom (Pty) Ltd (“Vodacom”) and Fanclash (Pty) Ltd (“Partner”) are running a Competition where customers stand a chance of winning their share of R251 860.00 (two hundred and fifty-one thousand eight hundred and sixty Rand) worth of airtime prizes by subscribing to the Unlock3 service and playing the Unlock3 game (the “Competition”).

• IMPORTANT PROVISION: ACCEPTANCE OF THESE TERMS AND CONDITIONS

  PLEASE READ THESE TERMS AND CONDITIONS AND THE  PRIVACY POLICY CAREFULLY BEFORE PARTICIPATING IN THIS COMPETITION. BY ENTERING THE COMPETITION, YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, PLEASE DO NOT ENTER THE COMPETITION OR SUBMIT ANY INFORMATION IN THIS REGARD. WE RESERVE THE RIGHT, AT ANY TIME, TO MODIFY AND UPDATE THESE TERMS AND CONDITIONS FROM TIME TO TIME BY POSTING SUCH UPDATED TERMS AND CONDITIONS ON THE VODACOM WEBSITE. ANY SUCH UPDATES SHALL APPLY TO YOU AND YOUR ENTRY INTO THE COMPETITION AND YOU SHALL BE DEEMED TO HAVE ACCEPTED SUCH CHANGES.

  ALL PARTICIPANTS TO THE COMPETITION AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS:

• 2 Duration

  2.1 This Competition shall commence on 00h01 on 18 July 2023 to 23h59 on 31 March 2024 (the “End Date”) (“the Competition period”).

  2.2 The duration of the Competition may be extended or curtailed at the discretion of Vodacom.

• 3 Prizes:

  3.1 Participants to the Competition stand a chance to win:
  3.1.1 heir share of R251 860.00 (two hundred and fifty-one thousand eight hundred and sixty Rand) worth of airtime prizes broken down as follows:
  3.1.1.1 490 (four hundred and ninety) winners daily for the competition period each winning R2 (two Rand) airtime (“the Prize”).
  

• 4 Eligibility:

  4.1 Only entries received during the Competition period will qualify to enter the Competition.

  4.2 The following requirements must be complied with during the Competition period in order to qualify for entry into the Competition:

  4.2.1 be a natural person;
  4.2.2 be at least 18 years and older;
  4.2.3 be a Vodacom prepaid or hybrid subscriber during the Competition Period;
  4.2.4 reside in South Africa and be in possession of a valid South African identify document or South African permanent residence permit or a South African temporary residence permit valid for a period exceeding 3 (three) months which permits shall be valid as at the End Date; and 4.2.5 use a SIM card that has been RICA registered; and
  4.2.6 be subscribed to the Unlock3 service for R3.00 (three Rand) per day and playing the Unlock3 game as follows:
  4.2.6.1 play a game round which includes 10 (ten) words to unscramble.
  4.2.6.2 A user’s cumulative time in a game round for that day will be added to the leader board.
  4.2.6.3 Users who place 11th (eleventh) to 500th (five hundredth) on the leader board will win the airtime prize.
  

  Once or if all the requirements of paragraphs 4.2.1 to 4.2.3 are met, entry into the Competition will be automatic.

  4.3 Employees, directors and agents of Vodacom and the Partner (where applicable) all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to enter this Competition.

  4.4 In the event that the registered user of the SIM Card or Vodacom account (i.e., the participant in the Competition) is not the person that is responsible for payment of the Vodacom account/ charges on the Vodacom account, then the Prize will be awarded to the person that is responsible for payment of the Vodacom account.

  4.5 Standard data costs apply as per the user’s Service Provider and existing price plan for data usage. Vodacom shall not be liable for any costs incurred by the winners for claiming any Prizes, where applicable.

• 5 Prize draw

  5.1 Winners will be selected daily at midnight for the Competition period from all eligible entries who meet all the requirements set out in clause 4 above.

• 6 Winner Validation

  6.1 All the information provided or related to this Competition shall be managed, captured and approved by Vodacom and/or the Partner (where applicable).

  6.2 The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying participants to the Competition and are required to comply with the validation procedure, determined by Vodacom, to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying participant.

  6.3 In the event that Vodacom requires certain documentation to be submitted by a particular winner and same has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.

  6.4 Vodacom and/or the Partner (where applicable) shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.

• 7 Prize Delivery

  7.1 All Prizes will be credited directly into the winners’ airtime wallet.

  7.2 If a winner cannot accept a Prize for any reason whatsoever, the Prize will be awarded to the next selected participant.

  7.3 All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as in regard to the Prizes shall terminate.

• 8 Personal information

  8.1 User data, including personal information collected via the Competition will not be used for any other purpose than for execution of the Competition and will be processed in line with the Vodacom’s Privacy Statement which is incorporated into these terms and conditions. The Privacy Statement sets out how amongst other things Vodacom collects, use and shares subscribers personal information and how it protects subscriber’s privacy when processing their information.

  8.2 By continuing, a subscriber confirms that the Vodacom Privacy Statement has been read and understood. The latest Privacy Statement can be found on the Vodacom website at https://www.vodacom.co.za/vodacom/privacy-policy/terms?icmp=Home/Footer/PrivacyPolicy.

• 9 General

  9.1 Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or Vodacom in terms of the Consumer Protection Act, 68 of 2008 ("CPA").

  9.2 The Prize is not transferable and is not exchangeable for another Prize or cash and cannot be sold.

  9.3 The decision of Vodacom in respect of disputes arising out of this Competition shall be dealt with by Vodacom in terms of these Terms and Conditions. The decision of Vodacom in this regard shall be final and binding on the Parties and no correspondence will be entered into.

  9.4 In the event of a dispute with regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.

  9.5 Vodacom and/or the Partner may refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they have not been successful.

  9.6 Vodacom and/or the Partner and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either the participant entering the Competition or from it claiming a Prize.

  9.7 Vodacom is not liable for any technical failures affecting participation and / or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.

  9.8 Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.

  9.9 If Vodacom elects in its sole and absolute discretion or is required by law to alter, vary or cancel any aspect of the Competition, it will have the right to terminate the Competition being offered, with immediate effect and upon written notice being published on the Vodacom website. In such event all participants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.

  9.10 All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.

  9.11 The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively., which terms and conditions are available on the Vodacom website.

• Disclaimer

  Fanclash South Africa is a member of WASPA and is bound by the WASPA Code of Conduct. Customers have the right to approach WASPA to lodge a complaint in accordance with the WASPA complaints procedure. Fanclash South Africa may be required to share information relating to the service or a customer with WASPA for the purpose of resolving a complaint.

  WASPA website: www.waspa.org.za

  Quizinc is a subscription service charge at R3.00 p/day. By using the service you agree that you are 18 years or older and have the bill payers permission. Compatible handsets only. To unsubscribe dial *135*997#. For help call 081 135. By using the service you agree to receive promotional material relating to this and similar services. To opt-out of marketing SMS STOP to 30881.
  Service provided by: Fanclash South Africa, Unit 209, FutureSpace, Nicol on Main Office Park, Bryanston. 2021.